FAQ’s

The answers to your questions…

General questions

Boop & Floof sends out monthly treats, toys and other wonderful items that will delight, entertain and intrigue your Boop (dog) or Floof (cat). Our in-house testers work hard to give your pets the very best produce, guaranteed to beat away boredom! We promise your pet will be satisfied, and the best part is, you will never receive the same object twice!

Your boxes and subscription

It’s super simple to become part of the Boop & Floof family, click the subscribe button, tell us about your favourite feline or pawfect pooch, introduce yourself and then you can wait (impatiently) with your pet!

Cancelling your subscription can be done through the ‘Your Account’ section, this will stop your subscription being renewed automatically each month. 

Pausing your subscription can be done through the ‘Your Account’ section. You can pause your subscription until you’re ready to re-join us!

At Boop & Floof we try to cater for all types, sizes and breeds of dogs and cats. If your pet has any special requirements, we will do our best to accommodate them – no pet left behind! All you have to do is email us at info@boopandfloof.com or fill in the ‘Contact Us’ section on the website!

We do require up to date information, you can edit all your details in the ‘Your Account’ section.
Payment will be taken on the 7th of every month, your box will then be dispatched on the 14th! It should then take 2-4 days to arrive.

Good question! The products in each box vary meaning that the difference between the price of a box filled with toys and a box filled with treats will be dramatically different in cost! Rest assured that you save money with our boxes compared to the RRP of each product!

Still have questions?